Our policy lasts for 30 days. If 30 days have passed since your purchase, unfortunately we cannot offer a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition as you received it.
To complete your return, we require the order number, witch you should find on the email you received on the day of purchase. Please wright in the order number on the packet or box your are sending back to us
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed and a credit will automatically be applied to your original credit card or payment method within a specified number of days.
Late or missed refunds (if applicable)
If you still haven’t received a refund, please check your bank account again first.
Then, contact your credit card company. It may take some time for the refund to be officially posted.
Then, contact your bank. There is usually some processing time before a refund is posted.
If you’ve done all of this and still haven’t received your refund, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items are refundable; unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please email us at email@example.com and ship or bring your item to: 709 N. El Camino Real,San Clemente, CA, 92672, United States.
To return your product, you must ship or bring it to: 709 N. El Camino Real,San Clemente, CA, 92672, United States.
You will be responsible for paying your own shipping costs to return the item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for the exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a traceable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.